SHIPPING &
DELIVERY.

01. Order processing

Orders are prepared after successful payment authorization and order review. Our target processing time is [CONFIRM BUSINESS-DAY RANGE] after the order is placed, excluding weekends and applicable holidays. Limited drops, preorders or made-to-order items may have different fulfillment dates, which will be disclosed on the item page or at checkout before purchase.

A confirmation email acknowledges receipt of an order; it does not mean that the package has shipped.

02. Shipping rates and transit

Available shipping methods, costs and eligible destinations are shown at checkout. Carrier transit estimates begin after an order is handed to the carrier and are not the same as processing times. The shipping destination for launch is [CONFIRM: U.S. ONLY OR INTERNATIONAL]. Any duties, import taxes or additional fees for cross-border orders will be disclosed as required and allocated clearly before offering international shipping.

03. Tracking and delivery confirmation

When tracking is available, it will be provided by email or through the order-status page. Carrier updates can take time to appear after label creation. A shipment confirmation means the package has entered the fulfillment process; a tracking number alone does not guarantee delivery by any particular date.

04. Address accuracy and changes

Customers should review their shipping name, apartment or suite number and address before placing an order. Contact support immediately if something is wrong. We will try to correct an address before fulfillment, but changes cannot be guaranteed once a package is processed or shipped. If a carrier returns a package as undeliverable, we will contact the customer to arrange a lawful resolution, including refund or reshipment as appropriate. Additional reshipping charges, if applicable, will be explained before collection.

05. Delays, cancellation and refunds

We aim to ship within the timeframe promised when the order is placed. If no shipping timeframe is stated, applicable U.S. law generally requires shipment within 30 days. If we cannot ship on time, we will communicate the delay and offer the choice to consent to the revised date or cancel the unshipped order for a full refund, as required by law. We will not silently extend a promised shipping date. Severe weather and carrier disruptions may affect transit, and we will assist customers where reasonably possible.

06. Missing, stolen or damaged packages

For packages marked delivered but not received, please check the delivery location and building staff, then contact support promptly with the order number. We will help investigate with the carrier. Please report visible shipping damage and retain the packaging and photos when possible. Reporting promptly helps our investigation, but no suggested reporting window limits rights provided by law. We will handle missing items, defective merchandise and non-delivery according to applicable consumer law; a carrier scan does not automatically eliminate those rights.

07. Need help?

Reach League Money through Customer Support. Please include your order number and the email used at checkout. This policy does not override non-waivable statutory protections.